| DataFort Unveils
Channel - Customer 'Remote Administrator' |
| Web-based
Management of Off-Site Backup saves Time and Money; Transforms
Distributors and Resellers into MSPs with new Competitive
Advantage |
| Release
date: November 2003 |
| DataFort,
provider of effortless off-site data backup, today announced
the launch of a web-based control panel for dealers to
remotely monitor and manage their customers. DataFort's
channel partners will now save time and money on site
visits, and gain crucial, 'live' info on the state of
their customers' IT infrastructure. |
| The
Remote Administrator offers resellers - no matter where
they are located - a live 'dashboard' style view of
all DataFort installations. It provides detailed information
on the operating condition of the end-user's computer(s),
back-up history, network status and - via 'heartbeat
polling' - IP status. |
| This
data can be used to initiate backup and recovery events
via the system's secure connection. As a result, dealers
and resellers can now offer a more comprehensive service
and reduce time-consuming and expensive customer site
visits. |
| "More
and more companies are choosing managed backup services
as an alternative to costly in-house hardware solutions,
like tape drives," says Gavin Smith, Founder &
CEO of DataFort. "Our new Remote Administrator
enables channel partners to manage their clients from
their own offices (or even while on the road), improving
customer satisfaction and increasing the efficiency
of their own company's service. The diagnostic information
gathered by this new software can also be used as part
of their overall IT support service - a valuable, new
strategic asset for the channel." |
| "DataFort
offers one of the most secure, reliable and cost-effective
business continuity solutions on the market;" explains
Matt Banks, Technology Consultant, from leading reseller
The Oxford Knowledge Company. "The launch of DataFort's
Remote Administrator expands our managed backup service
offering and - while not negating face-to-face customer
care - will reduce the time and money spent managing
these services on-site." |
| |
 ABOUT
DATAFORT
DataFort provides
dependable secure off-site computer information storage with
a focus on functionality and convenience for the end user. The
company was founded in 2000 and is headquartered in Guildford,
UK and New York, USA. It’s software and services are used
by thousands of businesses worldwide - ranging from small SMEs
and schools through to quoted companies and local government.
Every hour of every day someone, somewhere backs up with DataFort. |
CONTACTS
Marcie Terman
T: +44 (0) 1483 872 052
E:  |
